Delivery & Returns

Delivery

FREE STANDARD UK DELIVERY ON ALL ORDERS OVER £40 

All orders placed before 3:00 pm will be posted on the same day (Mon - Fri) orders after 3:00 pm are posted on the next working day (ie orders after 3:00 pm Friday will be posted Monday providing it isn't a Bank Holiday)

Delivery Options:

UK Royal Mail 1st Class Signed For  £2.80 (1-3 days)

UK Special Delivery Next Day*        £7.25 (Guaranteed delivery before 1:00 pm)

UK Special Delivery Saturday**      £12.95 (Guaranteed delivery before 1:00 pm)

*Please note next day delivery is available on orders placed before 3:00 pm Mon-Thurs

** If you place your order after 3:00 pm on Thursday and you require next day delivery please select UK Special Delivery Saturday 

PLEASE NOTE: Orders placed over the weekend or on Bank Holidays will be sent out on the next working day.

IMPORTANT: If after 5 working days your 1st class delivery has not arrived please contact us so that we can resolve the problem for you. 

International Delivery:

All International deliveries are sent via Royal Mail Tracked & Signed For

Europe                                            £12.00 (up to 750g)

Rest of World                                  £15.00 (up to 750g)

International delivery times will vary, Royal Mail will aim to deliver to Europe in 3-5 working days and the rest of the world in 5-7 working days.

Please be aware we can not be responsible for any import duties or other costs you may incur. 

 

Returns

Due to the nature of our product unfortunately Circa Lash can not accept the return of lashes due to Hygiene and Health and Safety, we also can not exchange Lashes.

If you are unhappy with your order please email us info@circalash.com and we will look into all queries large or small. Customer satisfaction is our number 1 priority.